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Project User Experience Researcher

Company Name:
The Walt Disney Studios
# Job Description
This is a project position with an estimated length of 12 months
As a User Researcher on the ESPN Digital Media Product Development team, you will collaborate with various product teams to support research efforts designed to evaluate and measure interface effectiveness and drive the overall fan experience. This role will provide experience and mentoring in the planning, execution, analysis, and communication of usability tests, field interviews, A-B tests, expert reviews, and other ad hoc research efforts.
ESPN, Inc., The Worldwide Leader in Sports, is the leading multinational, multimedia sports entertainment company featuring the broadest portfolio of multimedia sports assets with over 50 business entities. Headquartered in Bristol, Connecticut, ESPN is 80% owned by ABC, Inc. (a subsidiary of The Walt Disney Company), and 20% by the Hearst Corporation.
ESPN was founded by Bill Rasmussen and launched on September 7, 1979. Now with over 6,500 employees, each year ESPN televises more than 5,100 live and/or original hours of sports programming. The company's mission is to serve sports fans. Anytime. Anywhere.
# Responsibilities
Plan, schedule and facilitate smooth-running user studies and tests with sports fans in support of ESPN's web and mobile properties.
Build collaborative relationships with internal stakeholders and project teams to translate business goals into testing and evaluation plans;
Prepare research finding deliverables such as reports, presentations, video highlights, storyboards, use cases, personas, as appropriate for each project;
Keep abreast of trends and developments in testing and design, and incorporate them into assignments.
# Basic Qualifications
Must have familiarity and experience with qualitative and quantitative user research methods;
Working knowledge of sampling methods and statistical analyses is a plus.
Working understanding of front end web development (HTML5/CSS3/JS, etc), including responsive design & development techniques;
Must be a passionate sports fan;
Manages time effectively, is organized and can handle overlapping assignments
Strong interpersonal skills and proven ability to collaborate;
A strong desire to learn and extend UX research skills.
# Required Education
A minimum of 1 year of experience in the user experience, usability, or a closely related field, primarily for the web or mobile devices;
Must have at least a Bachelor''s degree in a relevant field, and a graduate degree in a relevant field (e.g., usability, human factors, ethnography, HCI, sociology) is a plus.
Resourceful analytical experience with a proven ability to interpret data.
# Additional Information
Imagine a career with an organization that brings smiles to millions every day. Imagine working with people whose passion for what they do is simply indescribable. We are The Walt Disney Company, live with a rich legacy of innovation, entertainment, and lifelong memories. With our vast array of both businesses and professionals, you'll have the opportunity to join a team that's beloved around the world, and to find out how it feels to love what you do. We invite you to discover for yourself why a career with Disney is the opportunity you've been looking for.
ESPN is an equal opportunity employer - Female/Minority/Veteran/Disability. Our goal is to create an inclusive workplace for all.
Job Posting Title: Project User Experience Researcher
Job Posting Industries: Television
Primary Location-City: Bristol
Primary Location-State: CT
Primary Location-Country: US
Auto req ID: 181422BR

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